Do to others what you want them to do to you

30 Jan 2012

Reading List for Marketing Planning Module 1

Would love to hear your comments on the reading list. Please feel free to suggest any book or paper if you feel that I have missed out any.

Mission Statements:

Peyrefitte, J. and David, F.R. (2006) A Content Analysis of the Mission Statements of United States Firms in Four Industries. International Journal of Management, 23(2), 296-301.

Bartkus, B., and Glassman, M. (2008). Do Firms Practice What They Preach? The Relationship Between Mission Statements and Stakeholder Management. Journal of Business Ethics, 83(2), 207-216.

Marketing Audit:

Rothe, J.T., Harvey, M.G., and Jackson, C.E. (1997). The Marketing Audit: Five Decades Later. Journal of Marketing Theory and Practice, 5(3),1-16.

Porter’s Five Forces:

Grundy, T. (2006). Rethinking and Reinventing Michael Porter’s Five Forces Model. Strategic Change, 15 (5), 213-229.

SWOT Analysis:

Villinger, N. D. (2009). Analyzing non-profit organizations: managerial frameworks and evaluation. Journal of Global Business Issues, 3(1)61-65.

McDonald, M. (1996)“Strategic Marketing Planning”  (2nd edition) London: Kogan Page – Chapter 5: Strategic Marketing Planning: What It Is and How To Do It, pp 143-170.

Hatton, A. (2000). “The Definitive Guide to Marketing Planning”, London: FT-Prentice Hall– Chapter 2: Unravelling the Planning Puzzle pp 29-54.

Brassington, F. and Pettitt, S. (2006).“Principles of Marketing” (2006) (4th edition) Harlow:FT Prentice Hall – Chapter 21: Marketing Planning, Management, and Control pp 993-1050.

McDonald, M. and Woodburn, D. (2007). “Key Account Management: The Definitive Guide” (2nd edition). Oxford: Butterworth-Heinemann – Chapter 8: Planning for Key Accounts pp 201-236

McDonald, M. and Dunbar, I. (2004). “Market Segmentation: How to do it. How to profit from it. Oxford: Butterworth-Heinemann – Chapter 2: The Central Role of Market Segmentation in Profitable Growth pp 11-30.

McDonald, M., Ward, K. and Smith, B. (2005). “Marketing Due Diligence: Reconnecting Strategy to Share Price”, Oxford: Butterworth-Heinemann – Chapter 4: Assessing Market Risk pp 69-96.

Ryals, L. and McDonald, M. (2008). “Key Account Plans: The Practitioners guide to Profitable Planning”, Oxford: Butterworth-Heinemann – Chapter 4: How to Understand the Marketing Processes of Your Key Accounts: Strategic Marketing Planning pp 79-110.

de Chernatony, L. and McDonald, M. (2003). “Creating Powerful Brands” (3rd edition) Oxford: Butterworth-Heinemann – Chapter 11: Brand Planning pp 402-435.

Marketing Strategies:

Richardson, M. and Evans, C. (2007). Strategy in Action Applying Ansoff’s Matrix Manager: British Journal of Administrative Management Issue 59 pp1-3.

Pleshko, L. P., and Heiens, R.A. (2008). The contemporary product-market strategy grid and the linkto market orientation and profitability. Journal of Targeting, Measurement & Analysis for Marketing, 16(2), March, 108-114.

Portfolio Analysis and Market Segmentation:

Smith, M. (2002). Derrick's Ice-Cream Company: applying the BCG matrix in customer profitability analysis. Accounting Education, 11(4), 365-375.

Dibb, S. (1995). Developing a decision tool for identifying operational and attractive segments. Journal of Strategic Marketing, Vol. 3 Issue 3, September, p189-204.

Marketing Planning:

McDonald, M. (2006) Strategic Marketing Planning: Theory and Practice. Marketing Review, Vol 6 Issue 4 Winter pp. 375-418.

Keegan, W.J. (2004) Strategic Marketing Planning: A Twenty-First Century Perspective. International Marketing Review Vol 21 Issue 1 pp 13-16.

Wilson, H. N., and McDonald, M.H.B. (2001). An evaluation of styles of IT support for marketing planning. European Journal of Marketing, Vol. 35 Issue 7/8, p815-842.

“Strategic Marketing Planning” by Colin Gilligan and Richard S. Wilson (2003) Oxford: Butterworth-Heinemann – Chapter 12: The Formulation of Strategy 3: Strategies for Leaders, Followers, Challengers, and Nichers pp 517-592

M. E. Porter (1980). “Competitive Strategy”,  New York: Free Press – Chapter 1: Competitive Strategy: The Core Concepts pp 1-32

Hooley, G., Saunders, J. and Piercy, N. F. (2004). “Marketing Strategy and Competitive Positioning” (4th edition). London: FT-Prentice Hall Chapter 11: Creating Sustainable Competitive Advantage pp 301-334

Jobber, D. (2007)“Principles and Practices of Marketing” by  (5th edition) Berkshire: McGraw-Hill – Chapter 20: Competitive Marketing Strategy pp 809-846

McDonald, M and Payne, A (2005) .“Marketing Plans for Service Businesses”(2nd edition) by  Oxford: Butterworth-Heinemann – Chapter 3: Marketing Planning for Services: The Process pp 37-48.

Implementation and Control:

Dibb, S., Simkin, L., and Wilson, D. (2008) Diagnosing and treating operational and implementation barriers in synoptic marketing planning. Industrial Marketing Management, Vol 37 Issue 5 July pp 539– 553.

Dibb, S. (2005). Market Segmentation Implementation Barriers and How to Overcome Them. Marketing Review, Vol. 5 Issue1, Spring, p13-30.

Simkin, L. (2002). Barriers impeding effective implementation of marketing plans—a training agenda. Journal of Business & Industrial Marketing, Vol. 17 Issue 1, p8-24.

Wood, M. B. (2002). “The Marketing Plan: A Handbook” by  Upper Saddle River, New Jersey: Prentice Hall – Chapter 11: Planning to Measure Performance pp 191-209.

19 Jan 2012

What is a blog?

I was quite surprised when I found out that a number of people including academics, are not aware what a blog is. Here is an article I wrote on my old website at the University of Warwick. It was first published on Sat 16 Feb 2008.

In 2007, Technorati was tracking approximately 70 million weblogs, with about 120,000 new ones being created worldwide everyday - around 1.4 new blogs created every second (Sifry, 2007). By 2011, the number has gone up to 182,397,015 (Matthew Hurst, 2012).

The word “Blog” is derived from “Weblog”. It was Jorn Barger, who first coined the term, on 17 December 1997. In April or May of 1999, Peter Merholz, came up with the word “blog” after breaking the word weblog into the phrase “we blog” in the sidebar of his blog

Though some authors argue that the word is not a portmanteau of the words 'web' and 'log,' the terms ‘blog’, ‘weblog’ and ‘web log’ are often used interchangeably.

There are several definitions of the word blog and most refer to it as a “personal online journal”. However, this may not be correct considering the fact that blogs are “public” and interactive in nature. In fact most of the blogs on Technorati's Top 100 list are collaborative blogs with several contributors. Most companies have also realised the importance of connecting and interacting with their customers - both external and internal. This has given rise to the growth of the so called "corporate blogs". Some of these blogs are accessible only to the employees through the corporation's Intranet and are called an internal blog.

I personally liked the short definition provided by The Oxford Dictionary of Modern Slang, which defines it as ‘An Internet website containing an eclectic and frequently updated assortment of items of interest to its author’. However, this definition does not really give you an idea of a blog.

Our definition recognises the interactive nature of blogs and define blogs as an “interactive website with posts that are up-dated frequently and may contain links, images, video or music clips, of interest to its author or authors that are archived and arranged in reverse chronological order” (Mutum and Wang, 2010).

There are a number of free blog publishing systems on the net. The two most popular are Blogger (owned by Google) and Wordpress.

I started blogging in September 2003 and have been blogging ever since. My oldest blog is ah ok lah, which is hosted with Blogger.


Mutum, Dilip and Wang, Qing (2010). “Consumer Generated Advertising in Blogs”. In Matthew S. Eastin, Terry Daugherty and Neal M. Burns (Eds) Handbook of Research on Digital Media and Advertising: User Generated Content Consumption (Vol 1), pp. 248-261, IGI Global: Pennsylvania (ISBN13: 9781605667928).

How 2 bills in the US affects the Whole World

When I first heard of the 2 bills before the United States House of Representatives and the United States Senate respectively, I really did not care much. It was the 24 hours Wikipedia Wikipedia blackout which forced me to read about SOPA and PIPA and the possible impact they would have on all of us around the World if the legislations are passed.

Is this the beginning of the end of the free and open Internet? I sincerely hope not.

I also hope that other Government officials around the World do not get the same idea.

It would have made more of an impact had Facebook and Twitter joined in but for selfish reasons I was glad they had not - it was my graduation at Warwick University today.

Anyway, here are some interesting links on the issue:

Taking Action with Google

Live Blog on The Next Web

Clay Shirky on why SOPA is a bad idea

16 Jan 2012

Courses taught this term (January - April 2012)

This term, I am module leader for 3 courses including 2 Masters courses, namely:

PG Courses
M11MKT - Research Methods (Marketing) - New cohort. teaching for the second time.
M05MKT - Marketing Planning -Teaching for the first time.

UG Courses
262MKT - Applied Marketing Management - Teaching for the first time.

I am also taking two seminar classes for the UG course 267MKT - Principles of Marketing.

In the meantime, I am also supervising 10 undergraduate students with their dissertations as well as 5 MBA students.

When am I going to get the time to carry out research and write papers?